Effective Date: May 2025
Last Updated: [16/05/25]
Overview
Slay Girlie Management offers educational and digital marketing support services, including downloadable resources, brand strategy, and consultancy. As the majority of our products are digital and instantly accessible, we maintain a strict no-refunds policy, except where required by law.
Please read this policy carefully before making a purchase.
Digital Products
Due to the nature of digital products, including but not limited to downloadable guides, templates, checklists, and other files – all sales are final. Once you have accessed or downloaded a digital item, you are deemed to have received the full value of that product.
We do not offer refunds for:
- Digital downloads (even if unused)
- Application support materials
- Membership packages (Bronze, Deluxe, VIP)
- Programme deposits
- Strategy or growth guides
- Any bonus digital items delivered as part of a package or promotion
Services
We also do not offer refunds for services rendered, including:
- 1:1 influencer support sessions
- Meta verification support
- Brand consultations
- Website or graphic design work
- PPC strategy or ad management
- Application fees or deposits
If you are dissatisfied with a service, we encourage you to reach out to support@slaygirlie.com so we can assess how to improve your experience moving forward.
Meta Verified Support
We assist with the Meta Verified application process where included, but cannot guarantee verification. Even if we cover the Meta subscription fee as part of your programme, this payment is non-refundable and does not guarantee approval by Meta.
Exceptions
Refunds may only be considered in the event of:
- A technical issue that prevents you from accessing the product AND we are unable to resolve it within 5 business days
- Accidental duplicate purchases (same item, same customer)
Any approved refunds will be issued to the original payment method within 7–10 business days.
Physical Goods (if applicable)
At this time, Slay Girlie Management does not sell physical goods. If this changes, we will update this section accordingly.
Need Help?
If you have questions about this policy or believe you have a special case worth reviewing, please contact us at:
